Simplifying the complex

Simplifying the complex

I design intelligent Enterprise SaaS and admin experiences that empower users

Lead, establish, and scale AI design patterns that users actually trust.

Users didn't want a "magic button"—they wanted control. I pivoted our strategy from black-box automation to a collaborative "Agentic" model, transforming user skepticism into a 50% reduction in task time.

Task-Time Reduction

50%

Ease-of-use score

4.5/5

Premium UX Template for Framer

Lead, establish, and scale AI design patterns that users actually trust.

Users didn't want a "magic button"—they wanted control. I pivoted our strategy from black-box automation to a collaborative "Agentic" model, transforming user skepticism into a 50% reduction in task time.

Premium UX Template for Framer

Task-Time Reduction

50%

Ease-of-use score

4.5/5

Lead, establish, and scale AI design patterns that users actually trust.

Users didn't want a "magic button"—they wanted control. I pivoted our strategy from black-box automation to a collaborative "Agentic" model, transforming user skepticism into a 50% reduction in task time.

Task-Time Reduction

50%

Ease-of-use score

4.5/5

Premium UX Template for Framer

Fragmentation to Focus: Architecting a Scalable Multi-Product Platform

Administrators were drowning in disjointed interfaces and duplicate setup tasks across multiple acquisitions. I architected a scalable multi-product platform that centralized control, resulting in a seamless "mission control" experience for IT teams.

Adoption Growth

110%

Visual Uplift

82.7%

Premium UX Template for Framer

Fragmentation to Focus: Architecting a Scalable Multi-Product Platform

Administrators were drowning in disjointed interfaces and duplicate setup tasks across multiple acquisitions. I architected a scalable multi-product platform that centralized control, resulting in a seamless "mission control" experience for IT teams.

Premium UX Template for Framer

Adoption Growth

110%

Visual Uplift

82.7%

Fragmentation to Focus: Architecting a Scalable Multi-Product Platform

Administrators were drowning in disjointed interfaces and duplicate setup tasks across multiple acquisitions. I architected a scalable multi-product platform that centralized control, resulting in a seamless "mission control" experience for IT teams.

Adoption Growth

110%

Visual Uplift

82.7%

Premium UX Template for Framer

No App Needed: Solving a National Crisis with UX

Instead of building a complex new app, we integrated a vaccine tracker directly into messaging App to remove all barriers to entry. This strategy helped the CDC capture critical safety data faster than medical journals could publish it.

Premium UX Template for Framer

Adoption Rate

70%

User Growth

+5M

No App Needed: Solving a National Crisis with UX

Instead of building a complex new app, we integrated a vaccine tracker directly into messaging App to remove all barriers to entry. This strategy helped the CDC capture critical safety data faster than medical journals could publish it.

Premium UX Template for Framer

Adoption Rate

70%

User Growth

+5M

No App Needed: Solving a National Crisis with UX

Instead of building a complex new app, we integrated a vaccine tracker directly into messaging App to remove all barriers to entry. This strategy helped the CDC capture critical safety data faster than medical journals could publish it.

Premium UX Template for Framer

Adoption Rate

70%

User Growth

+5M

Ending the Paperwork Nightmare for Doctors

Medical staff were drowning in manual data entry and untraceable paper records during flu season. This case study shows how I used job shadowing to design a mobile, station-based tool that cut the clutter and saved thousands of hours.

Premium UX Template for Framer

Scale to Schools

5000+

Workload Reduced

10x

Ending the Paperwork Nightmare for Doctors

Medical staff were drowning in manual data entry and untraceable paper records during flu season. This case study shows how I used job shadowing to design a mobile, station-based tool that cut the clutter and saved thousands of hours.

Premium UX Template for Framer

Scale to Schools

5000+

Workload Reduced

10x

Ending the Paperwork Nightmare for Doctors

Medical staff were drowning in manual data entry and untraceable paper records during flu season. This case study shows how I used job shadowing to design a mobile, station-based tool that cut the clutter and saved thousands of hours.

Premium UX Template for Framer

Scale to Schools

5000+

Workload Reduced

10x

How I Work

I combine the structure of systems thinking with the agility of rapid prototyping. My goal isn't just to 'finish the steps,' but to de-risk complex problems early and deliver designs that are scalable, globally adaptable, and scientifically grounded.

How I Work

I combine the structure of systems thinking with the agility of rapid prototyping. My goal isn't just to 'finish the steps,' but to de-risk complex problems early and deliver designs that are scalable, globally adaptable, and scientifically grounded.

01

Frame the Problem

Going beyond the brief. I combine data analytics with user research to ensure we are solving a problem that actually moves the needle.

Validate & Refine

Testing early and often. I use rapid prototyping to validate assumptions, reducing risk and engineering waste.

03

Architect the System

Leveraging OOUX principles. I design flexible structures that accommodate multi-language expansion and diverse contexts, ensuring the system is logical and truly scalable.

02

Build to Last

Delivering production-ready systems. I ensure accessibility (A11y) compliance and global readiness (i18n) for a seamless developer handoff.

04

How I Work

I combine the structure of systems thinking with the agility of rapid prototyping. My goal isn't just to 'finish the steps,' but to de-risk complex problems early and deliver designs that are scalable, globally adaptable, and scientifically grounded.

Skills

Skills

AI Design Strategy

AI Design Strategy

AI Design Strategy

Enterprise SaaS

Enterprise SaaS

Enterprise SaaS

Complex Systems

Complex Systems

Complex Systems

Design Systems

Design Systems

Design Systems

OOUX

OOUX

OOUX

Design Leadership

Design Leadership

Design Leadership

Design Sprint

Design Sprint

Design Sprint

Human-AI Interaction

Human-AI Interaction

Human-AI Interaction

Data-Driven Design

Data-Driven Design

Data-Driven Design

Information Architecture

Information Architecture

Information Architecture

UX Research

UX Research

UX Research

Leadership

Leadership

Leadership

Mentoring

Mentoring

Mentoring

No-Code

No-Code

No-Code

+ More

+ More

+ More

Experience

Experience

Senior Product Designer

Senior Product Designer

Senior Product Designer

Cornerstone

Cornerstone

Cornerstone

Apr 2022 - Nov 2025

Apr 2022 - Nov 2025

Principal Product Designer

Principal Product Designer

Principal Product Designer

HTC

HTC

Dec 2018 - Apr 2022

Dec 2018 - Apr 2022

Product Designer

Product Designer

Product Designer

Trend Micro

Trend Micro

July 2016 - Sep 2018

July 2016 - Sep 2018

Co-Founder

Co-Founder

Co-Founder

PoWeather

PoWeather

Dec 2012 - July 2015

Dec 2012 - July 2015

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© 2025 Henry Pan

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© 2025 Henry Pan